You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should: • describe the item you lost • explain why you weren't happy with the customer service • say what action you would like the company to take.
Dear Sir,
I am writing
this
letter to inform you that I lost my bag
in
your bus Change preposition
on
at
Change preposition
apply
last
Sunday. I called the customer service
, I was really disappointed with your service
.
The bag
brand is Aldo . Not only this
is an expensive bag
but also
I have some important documents in my bag
,for example
, Correct pronoun usage
my driver
driver
license , credit card Change noun form
driver's
and
etcetera. The colour of Correct word choice
apply
bag
is Black and the type of the Add an article
the bag
bag
is side
Correct article usage
a side
bag
along with
long strips.
I contacted with
your customer Change preposition
apply
service
regarding my bag
,and your staff replied me
in a very harsh way which was really disappointing for me ,even she told me she Change preposition
to me
can
not provide the Wrong verb form
could
service
because lost and found is busy .
I would be grateful if you would help me to find my bag
because it is really important for
me . And Change preposition
to
also
if you provide meAdd the preposition
with a
a
compensation because I disappointed with your staff behaviour and Remove the article
apply
service
. Please deliver my bag
at
my home at no cost .
Looking forward to your positive response .
Baljot Change preposition
to
kaur
Change the capitalization
Kaur
Submitted by baljotkaur2510 on
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Greeting and closing
Include a polite opening and closing to your letter to make it more formal and structured.
Logical structure
Break your ideas into clear, distinct paragraphs to improve readability and organization.
Complete response
Provide more detailed explanations and possible solutions to demonstrate a complete understanding of the task.
Suitable writing tone
Maintain a consistent and appropriate tone throughout your letter. Acknowledge the disappointment while remaining respectful and constructive.
Task achievement
You clearly described the item you lost, which helps identify the urgency and importance of your request.
Task achievement
Your request for action at the end of the letter is clear and direct, specifying what you would like the company to do.
The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,